At Nina Inc, we want you to be completely satisfied with your purchase. If there is a problem with your order, please email or call us and we will do our best to solve the problem. We will refund in full if the merchandise is returned unopened in its original packaging within 30 days from the date of purchase.
No refunds will be allowed after 30 days, but unused products can be exchanged for another product of equal value. No returns or exchanges are allowed after 90 days, but all repairs will be made free of charge for products that are still under warranty. All returns or exchanges are shipped via regular UPS ground service or priority mail. Additional charges apply for special services.